Shipping & Deliveries

At Furniture Zone, we strive to provide a seamless and reliable shipping experience for our customers in New Zealand. We want to ensure that your order arrives promptly and safely to your desired destination. Please take a moment to review the following information regarding our shipping and delivery policies.

Shipping Methods

We offer standard shipping option ensures your order is delivered within 3-5 business days to most locations across New Zealand.

Shipping Fees

Shipping fees are calculated based on several factors, including the weight and dimensions of your package, as well as the selected shipping method. The exact shipping cost will be displayed during the checkout process, allowing you to review and confirm before placing your order.

Order Processing Time

Once your order is placed and payment is confirmed, we begin processing it promptly. Most orders are processed and dispatched within 1-2 business days. Please note that during peak seasons or holidays, there might be slight delays in order processing. We appreciate your patience and understanding.

Tracking Your Order

To keep you informed about the status of your shipment, we provide tracking information for all orders. Once your order is dispatched, you will receive an email with a tracking number and instructions on how to track your package online. This allows you to stay updated on the whereabouts of your order until it reaches your doorstep.

Delivery Time

The estimated delivery time for your order depends on the shipping method chosen and your location within New Zealand. While we strive to deliver your package within the specified time frames, please note that unforeseen circumstances such as weather conditions or logistical challenges may cause slight delays.

Delivery Address

Please ensure that you provide us with the correct and complete delivery address at the time of placing your order. We are not responsible for any delivery issues arising from incorrect or incomplete address details. If you need to make changes to your delivery address after placing an order, please contact our customer support team as soon as possible.

Undeliverable Packages

In the event that our shipping partners are unable to deliver your package due to an incorrect address, unavailability at the delivery location, or other reasons beyond our control, the package will be returned to us. We will reach out to you to arrange for reshipment, subject to additional shipping fees.

Order Tracking and Support

If you have any questions or concerns regarding the shipping and delivery of your order, please don’t hesitate to contact us – https://www.furniturezone.co.nz/contact-us/. We are here to assist you and provide timely updates on your shipment.

We value your business and strive to make your shopping experience with us as enjoyable as possible. Thank you for choosing the “Furniture Zone”.